Important Information Regarding Your IAA Flex Account

Member Smart™ Services

Here at IAA, we are committed to providing a wide range of personalized and prompt services for all our members. In addition to our courteous and helpful staff of Client Service Advocates™, we offer a comprehensive and fully secured online Member Services resource portal to help members view, access and manage their custom self-funded health care plan accounts at any time.

Through this convenient login area, IAA members can:

  • access claim status information
  • locate area health care providers
  • print clear and simple benefits explanation booklets
  • communicate with IAA Claims Service Advocates or Self-Funded Leaders™
  • view informational health care videos and newsletters
  • check common health-related symptoms
  • learn about various treatment options
  • request medical ID cards
  • link to recent news on a plethora of health-related topics
  • and more...

Take A Tour Of The Member Smart Services Area