Client Smart™ Service Team
IAA understands how important health care benefits are to you and your employees. That's why, in order to provide you with the customized service you need and deserve, IAA assembles a dedicated team of insurance professionals who understand all the details and requirements of your specific benefits program.
Your Client Smart Service Team is made up of highly trained Client Service Advocates™ who are familiar with every aspect of your unique consumer-driven or self-funded health care plan and how it relates to your particular business or organization. Each individual Client Service Advocate on your handpicked team is equipped to handle questions regarding every service option offered, assist you with your day-to-day plan management and process every claim with knowledgeable ease.