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Glossary FAQs
 
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



A&S:
Accident and Sickness

AAD:
Annual Aggregate Deductible

Accident & Sickness:
Coverage for short term income replacement when the covered person is disabled because of an accident or illness. Same as weekly indemnity, weekly disability, and short term disability

Accidental Death and Dismemberment:
Insurance providing a benefit if the insured person dies by accidental means or accidentally loses certain specified body parts (leg, arm, etc.).

Actively-At-Work:
A contract provision that provides that the coverage will only be available for employees actively at work on a full time basis, on the effective date of the coverage. Those not actively at work become eligible upon their return. The matching provision for dependant is often a non-hospital-confined provision.

AD&D:
Accidental Death & Dismemberment: Insurance providing a benefit if the injured person dies by accidental means or accidentally loses certain specified body parts (leg, arm, etc.).

Aggregate Attachment Point:
See Annual Aggregate Deductible.

Aggregate Factor:
The dollar figure that is multiplied by the number of covered persons each month during the contract period to calculate the ADD. It includes anticipated claims plus margin.

Aggregate Stop Loss:
The form of excess risk coverage which provides protection for the employer against the accumulation of claims exceeding a stated level. This is protection against abnormal frequency of claims in total rather than abnormal severity of a single claim.

Annual Aggregate Deductible:
This number represents the overall limit of claim liability for the group. Beyond this point the Stop Loss policy indemnifies the group at the end of the contract period. Also called the trigger point or attachment point. See also Loss Fund.

Administrative Services Only:
An arrangement under which an insurance company, for a fee, processes claims and handles paperwork for a self-funded group. This frequently includes all insurance company services (actuarial services, underwriting, benefit description, etc.) except assumption of risk.

Adverse Selection:
The tendency of riskier persons or groups to seek coverage than less risky persons or groups such as people with poor health applying for individual coverage while those with excellent health do not.

ASO:
Administrative Services Only

Attachment Point:
See Annual Aggregate Deductible

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Blues:
  Nickname for Blue Cross and/or Blue Shield

Benefit Plan Summary:
The description of employee benefits required to be distributed to the employees by ERISA. A synopsis of the benefits, usually in simple language, which does not include all the details of the plan.

Broker:
The licensed producer representing the client who negotiates the program with the insurer and TPA.


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Cafeteria Plans:
 Plans allowing employees to choose from a "menu" of one or more qualified benefits. Under Section 125 of the Internal Revenue Service Code, benefits from a cafeteria plan are not taxed to the employee who selects them.

COB:
  Coordination of Benefits. If an employee, retiree, or eligible dependents are covered under more than one insurance plan, the insurance companies determine which coverage is primary. The employee's or retiree's primary coverage will pay its benefits first, without regard to other coverage.

Coordination of Benefits:
The contract provision that prevents a claimant from profiting by collecting from two different group plans such that the total is greater than actual expenses. COB provisions provide for primary and secondary status for the various plans involved and seek to guarantee that the total paid by all will not exceed 100% of the out-of-pocket expenses of the claimant.

COBRA:
Consolidated Omnibus Budget Reconciliation Act... legislation relative to mandated benefits for all types of employee benefit plans. The most significant aspects within this context are the requirements for continued coverage for employees and/or their dependants who would otherwise lose coverage for 18 months (36 months for dependants in the event of the employee's death).

Conventional Funding:
Good old-fashioned fully insured plans. Typically premiums are paid monthly in advance and experience refunds may or may not be part of the policy provisions.

Conversion:
An individual health policy issued to an employee or dependant leaving the group. The conversion policy is issued without regard to pre-existing conditions at appropriate rates. The benefits are generally very limited.

Cost Plus:
A method of administering claims only, by either an insurer or Blue plan. Similar in result to ASO, Cost Plus is often used by entities such as health care contractors that cannot issue ASO agreements.

Cost Containment:
Features in the plan of benefits or in the administration of the plan designed to reduce or eliminate certain charges to the plan such as unnecessary surgery or hospital days thus improving the plans loss experience. Items labeled cost containment features include second surgical opinion, outpatient surgery, hospital bill audit, hospital pre-admission certification, length of stay review, discharge planning, and large case management.

A Covered Employee:
A person meeting the definition of eligibility in the employer's plan document.


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Deductible:
The amount of money a covered employee is required to pay before direct payment or reimbursement is available from the plan. 

Dental Plan:
 A health plan that partially or fully reimburses employees and retirees for dental services. 

DMO:
Dental Maintenance Organization. A plan similar to an HMO, but provides dental services. Participants can use only those designated dental providers approved or employed by the DMO.

Deposit Premium:
The amount required in order to place a Stop Loss policy in force; generally the first month's premium.

DRG:
Diagnostic Related Groups ... a prospective payment system that pays a set amount for a given diagnosis. If treatment actually cost less, the provider keeps the excess; if treatment costs more, the provider loses.


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ERISA:
Employment Retirement Income Security Act of 1974 ... the basis of most employee benefit legislation. Even new laws and changes are normally designed as amendments to ERISA. This federal legislation allows for and sets guidelines regarding a group's ability to self-fund their benefits.

Excess Loss Coverage/Insurance:
See Stop Loss Coverage/Insurance

Excess Risk:
See Stop Loss Coverage/Insurance

Expected Paid Claims:
An estimate of the dollar value of claims to be paid during a contract period.

Experience Period:
An historical period with specific beginning and ending points for which paid claims and a covered employees are known. To have a complete understanding of the experience period, it is also necessary to know what the plan design was, whether it was the first or a subsequent contract period with that carrier, rates (with effective dates) and paid premiums if insured, and any other bits of information about who incurred the claims and how they were paid.

Extended Benefits:
Some plans provide for extension of benefits for a set period of time to disabled persons beyond the termination of coverage under the plan. Benefits are provided only for the disabling condition and require continuous disability.


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Final Enrollment:
A complete listing of employees covered on the effective date of coverage. They must be eligible by the definition established in the plan document.

Final Underwriting:
A review of quoted rates and factors upon receipt of requested additional documents data to firm up a conditional offer.

Form 5500:
The annual filing form for ERISA for all plans with 100 or more participants.

Flexible Spending Account (FSA):
A benefit option that reimburses employees for certain expenses they incur. Money is deducted from pay checks on a pre-tax basis. It most often covers reimbursements for medical expenses not covered under other insurance, or child care expenses. 


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Ground Up:
Refers to a claim from the first dollar payable by the claimant as opposed to the first dollar payable by the self-funded plan or payable by the Stop Loss plan or payable by the reinsurer of the Stop Loss plan.


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HIIA:
Health Insurance Association of America ... the national association of health insurance companies.

HMO:
Health Maintenance Organization ... an organization that provides comprehensive and preventative health care services for a fixed periodic payment from the covered person (or the covered person's employer) generally through owned (or contracted) facilities and a salaried medical staff.


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IBNR:
Incurred But Not Reported ... a reserve for claims that have been incurred but have not yet been submitted for payment. This is the reserve intended to cover claim run-out upon termination of the program.

Incurred and Paid:
An Expense both incurred during the contract period and paid during the same contract period.

Incurred Claims:
Refers to the accrual method of accounting for all known and unknown claims. Includes paid claims plus adjustments for claims reported but not yet paid and those incurred but not reported.

Incurred Date:
The incurred date is the date the covered service is rendered, the covered purchase is made, or the covered person earns periodic payment due to total disability.

For example, an employee breaks his foot on December 31, goes to the doctor on January 1, and receives physical therapy on February 12. The employee submits his bills on March 18. No expenses are incurred in December because it doesn't matter when the event resulting in treatments happens. No expenses are incurred in March, because it doesn't matter when the expenses are submitted. Expenses are incurred January 1 and February 12.
In-Network Service: 
Service provided by a participating provider, Primary Care Physician, or provider approved by the plan. 

Another example: A dependent is hospitalized on June 28 for five days. The charges for room and board and ancillary costs run as follows: June 28 $1550 , June 29 $800, June 30 $475, July 1 $450, and July 2 $450. Expenses incurred in June total $2825 ($1550 + $800 + $475) and expenses incurred in July total $900 ($450 + $450). It doesn't matter that the dependent goes into the hospital in June (the expenses are not all considered June expenses), what matters is when the services are actually provided.

Individual Deductible:
Same as Specific Deductible.

Individual Stop Loss:
Same as Specific Stop Loss.   In-Network Service: 
Service provided by a participating provider, Primary Care Physician, or provider approved by the plan. 


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Lag:
The usual delay between the actual time a service is rendered or a supply is supplied and the time it is paid and recorded. Lag includes both claims that have not yet been submitted and claims that have been submitted but not yet paid. Lag is the result of administrative efficiency of the provider, the employer (if employer involvement is required in supplying claim forms or verifying eligibility), the employee, and the claim administrator; human procrastination is a major factor.

Lifetime Maximum:
(a) Maximum payable under the employer's plan per person.
(b) Maximum payable under the Specific Stop Loss contract per person.
Please note that B cannot be higher than A but that A may be higher than B, in which case the employer has an uninsured exposure.

Limited Extension of Coverage:
A Stop Loss optional benefit which provides a 90 day extension upon termination of the Specific Stop Loss.

Loss Fund:
A term for the funds the group has (or should have) set aside for the payment of claims based upon the covered persons and the Aggregate factors. The Loss Fund should cover the expected claims and the margin.

Loss Fund Factor:
Same as Aggregate Factor


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Manual Cost:
A rate or factor based on actuarial estimates rather than on the group's experience.

Margin:
The difference between expected paid claims and the Aggregate deductible. Granting that the expected claims will most likely be paid in any circumstance, the margin is the corridor of risk the employer is accepting in his self-funded program. It is expressed as a percent of expected paid claims and is customarily 25%.

Minimum Attachment Point:
The lowest AAD to be used for a contract period generally stated as a dollar amount or as a percent (usually 85% to 95%) of the first month's calculated Aggregate deductive times the number of months in the  contract period.

Medical Plan:
A health plan that partially or fully reimburses employees or retirees for costs of personal injuries or illness.

Medicare:
A federal health insurance program administered by the Social Security administration for disabled individuals and those age 65 or older. 


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Not Hospital Confined:
A contract provision that provides that the coverage will only be available to persons (usually applies only to dependents) who are not hospital confined on the effective date of the coverage. Persons that are hospital confined become eligible upon their discharge. The matching provision for the employee is usually an actively-at-work provision.


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Open Enrollment Period: 
An period, usually annual, during which employees are given the option of enrolling in one or more health care plans. 



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Paid Claim:
Payment occurs on the date the payment check is issued (Or the draft is drawn), provided it is promptly delivered to the payee and is paid upon presentment. Other definitions of paid focus on the date the payment clears or is recorded as cleared in the companies records.

Paid Claims:
The total of claims actually paid during a specific time period. A straight cash accounting basis with no adjustment for anticipated or known liabilities which have not yet been paid.

Participating Employer:
A company and its subsidiaries electing to take part in a trust sponsoring a Stop Loss policy.

Participating Agreement:
The application completed by the participating employer when requesting membership in the Stop Loss trust.

PL:
Public Law ... usually seen as PL 98-133 where the first two numbers represent the Congress in session which passed the law.

Plan Document:
The master description of benefits under which the employer's health and welfare plan are administered. This is the document that tells the TPA how to pay the eligible expenses and tells the Stop Loss insurer how to validate Stop Loss claims.

Policy:
The contract of coverage issued to the employer for non-trust coverage or to the trustees of a stop loss trust.

PPO:
Preferred Provider Organization ... a group of providers that have banded together in hopes of preserving and enlarging their market share by providing discounted services to groups with which they have contracts. These organizations can be of two types: (a) one is risk-bearing and provides its services in exchange for a pre-set monthly payment; (b) the other is non-risk-bearing and provides discounts off its normal charges.

Premium:
  The amount of money a covered employee pays for insurance coverage. A premium does not include additional co-payments or deductibles incurred for treatment. 

Primary Care Physician (PCP): 
The health care professional who belongs to an HMO or POS network and provides primary care for covered members. 

PRO:
Peer Review Organization ... a watchdog group formed by members of the same profession to guard against improper treatment or charges. Sometimes used to review questionable claims.

Providers:
A Generic term for doctors, hospitals, nurses, dentists, therapists, and other who provide health care services.


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Qualifying Event:
An event such as marriage, divorce, or the birth of a child, that allows a change in health care coverage outside of the Open Enrollment period.


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Retention:
The portion of the premium retained by an insurance company as their cost of doing business including premium taxes, commissions, profit, claims, and other administrative expenses.


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Schedule of Benefits:
An outline of the benefits described in the plan document. Often supplies the exact values of items referred to in the body of items referred to in the body of the plan document such as the deductible.

Self-Funding:
The method of providing employee benefits in which the group does not purchase conventional insurance but rather elects to pay for the the claims directly (generally through the services of a TPA) with Stop Loss insurance in place to cover abnormal risks.

Self-Insurance:
The method of providing employee bnefits in which the group purchases no insurance at all (conventional or Stop Loss), thereby assuming full responsibility for the claims.

Shock Loss:
A large loss that significantly affects the experience of a group. Generally claims on a single claimant during a single contract period totalling more 50% of the Specific Stop Loss deductible.

Short Term Disalbility:
See A&S.

SIIA:
Self Insurance Institute of America ... the national association specializing in self-insurance. Members are TPA's, insurers, reinsurers, and self-funded groups as well as support product vendors.

Specific Stop Loss:
The form of excess risk coverage which provides protection for the employer against a high claim on any one individual. This is protection against abnormal severity of a single claim rather than abnormal frequency of claims in total. Specific Stop Loss is also known as Individual Stop Loss.

Specific Deductible:
The dollar amount to be paid by the employer's plan before the Stop Loss policy will reimburse additional expenses.

Stop Loss Coverage / Insurance:
A general term referring to that category of coverage which provides insurance protection to an employer for his or her self-funded plan. Also known as excess Loss or Excess Risk.

Summary Plan Description:
Same as Benefit Plan Summary.


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Term Life Insurance:
Insurance that provides death benefit coverage for a specified period, without permanent policy benefits such as cash or loan value.

TPA:
Third Party Administrator ... a non-risk-bearing company that provides claims and administrative services for a self-funded client, Insurance Company, or Provide Organization.

Trigger Point:
See Annual Aggregate Deductable.


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Underlying Plan:
The employer's plan of benefits as described in the plan document.


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Weekly Disability:
See A&S.

Weekly Indemnity:
See A&S.


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